Privacy Policy | Al Ruaa Investment LLC

1Introduction

Al Ruaa Investment LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through our website, why we collect it, how we use and protect it, and the rights you have in relation to your personal data.

By using our website, submitting an enquiry, or contacting us through our consultation forms, you agree to the practices described in this policy.

2Information We Collect

A. Information You Provide

Full name, email address, and phone / WhatsApp number submitted through our enquiry and consultation forms.
Details about your investment preferences, including preferred sector, pool, and investment amount.
Any messages or information you send to us through our contact forms.

B. Information Collected Automatically

Device type, browser type, and operating system.
IP address and approximate location.
Pages visited, time spent, and usage behaviour, collected through cookies and analytics tools.

3How We Use Your Information

To respond to your enquiries and schedule consultations.
To provide information about our investment sectors, pools, and services that may be relevant to you.
To maintain the security and proper functioning of our website.
To improve our website experience and service quality.
To comply with legal, regulatory, and AML/KYC obligations applicable to our business in the UAE.

We do not sell, rent, or trade your personal information to third parties, and we do not use your data for automated decision-making or profiling.

4Sharing Your Information

We do not sell or rent your personal data. Information may be shared only under these conditions:

With trusted third-party service providers (e.g., hosting, email, and analytics providers) who are bound by confidentiality obligations.
With regulators or authorities where required by law or a valid regulatory or judicial request.
With our affiliates or partners, with your consent.
During corporate events such as mergers or acquisitions.

5Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. These are strictly necessary or privacy-conscious analytics cookies that do not identify you individually for marketing purposes. You can disable cookies through your browser settings; however, some features of the website may not function as intended.

6Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we work to safeguard your data using industry-standard practices such as encryption, access controls, and monitoring.

7Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, respond to your enquiry, and meet applicable legal and regulatory retention requirements, after which it is deleted or anonymised.

8Your Rights

Subject to applicable law, including the UAE Federal Personal Data Protection Law, you have the right to:

Access, correct, or update the personal information we hold about you.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent or object to certain uses.
Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details in the Contact section of our website.

9Children's Privacy

Our website is intended for business and adult audiences and is not directed at, or intended for use by, children under 18. We do not knowingly collect personal data from children.

10Third-Party Links

Our website may contain links to external websites or services. These are governed by their own privacy practices, for which we are not responsible. We encourage you to review their policies before providing any personal information.

11Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after updates are published constitutes acceptance of the revised policy.

12Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact section of our website or by visiting our head office:

Al Ruaa Investment LLC
Dubai Silicon Oasis, Dubai, United Arab Emirates